PRIVACY POLICY

1. Introduction

ShopKaroSaveKaro is a platform for affiliate marketing, deals, coupons, and cashback. We value your privacy highly and are dedicated to safeguarding your Personal Data while also being accountable in the way we use it. This Privacy Policy details the kind of Personal Data we gather, the purpose and methods of the collection and processing of data, affiliate and cashback tracking mechanisms, use of cookies and similar technologies, sharing of information with merchants, affiliate networks and service providers, information retention period, security measures and your rights and choices. This Privacy Policy is set up to meet the requirements of Indian laws relevant to privacy and data protection, including the Digital Personal Data Protection Act, 2023 ("DPDP Act"), the Digital Personal Data Protection Rules, 2025 as applicable from time to time, the Information Technology Act, 2000, and the rules made thereunder.

2. Nature of ShopKaroSaveKaro Services

ShopKaroSaveKaro primarily acts as a deals, coupons, cashback and affiliate marketing platform. We may display offers, promotional information, coupon codes, cashback opportunities, product or service information and links relating to independent third-party merchants, brands, service providers or online marketplaces.

Unless expressly stated otherwise: ShopKaroSaveKaro is not the manufacturer, seller, supplier or merchant of the products or services displayed through affiliate offers.

When you select an offer or click an affiliate link, you may be redirected to:

a third-party merchant;
an affiliate network;
a tracking or redirect service; or
another external website or application.

Your actual purchase or transaction is generally completed directly with that third-party merchant or service provider and is subject to that third party’s terms and privacy practices.

ShopKaroSaveKaro may receive a commission, referral fee or other consideration when a qualifying transaction is completed through an affiliate link.

Where applicable, part of such commission may be passed to the registered user as cashback, subject to the relevant cashback terms.

3. Personal Data We May Collect

Depending upon how you use ShopKaroSaveKaro, we may collect the following categories of Personal Data.

3.1 Registration and Account Information

When you create an account, we may collect:

full name;
email address;
mobile number, where required;
account username or identifier;
encrypted/hashed password;
account creation details; and
authentication and login information.

3.2 Profile Information

If provided voluntarily, we may collect:

gender;
date of birth;
city;
State;
country;
location;
profile preferences; and
other information you choose to provide.

We will endeavour not to request Personal Data that is not reasonably necessary for providing the relevant service.

3.3 Cashback and Affiliate Transaction Information

To track a purchase and determine cashback eligibility, we may process information such as:

user/account ID;
affiliate click ID;
campaign ID;
merchant ID;
offer ID;
referral information;
date and time of the click;
merchant visited;
transaction reference;
transaction value;
product/category information;
commission amount;
cashback amount;
cashback status;
validation status;
cancellation/return information; and
payment or settlement status.

In many cases, this information is received from the relevant merchant or affiliate network rather than directly from you.

3.4 Device and Technical Information

When you access our Platform, certain technical information may be generated automatically, including:

IP address;
device type;
browser type;
operating system;
device identifiers;
session identifiers;
referring page;
pages visited;
date and time of access;
approximate geographic region derived from IP address;
log information; and
website interaction information.

3.5 Search, Wishlist and Usage Information

Where such functionality is available on ShopKaroSaveKaro, we may collect and process information about how you use and interact with our Platform. This may include your searches, offers or deals viewed, favourite categories, wishlist items, coupons accessed or used, merchants visited, cashback activity, and other interactions with the Platform. Such information may help us understand your preferences, improve your browsing experience, personalize relevant offers and recommendations, measure the effectiveness of our affiliate and promotional activities, and improve the overall functionality and performance of ShopKaroSaveKaro. We may process this information only for legitimate purposes and in accordance with applicable privacy and data protection laws.

3.6 Communications

If you contact us, we may collect:

your name;
email address;
mobile number;
complaint or query;
supporting documents;
correspondence history; and
information necessary to investigate and resolve the matter.

3.7 Payment Information

ShopKaroSaveKaro is primarily an affiliate/cashback platform and, unless specifically notified otherwise, purchases of products and services are completed on the relevant merchant’s website.

We do not require users to provide full debit card or credit card credentials merely to access affiliate offers or earn cashback. Where any payment functionality is introduced by us, payment transactions should be processed through an authorised payment gateway or payment service provider.

ShopKaroSaveKaro will not intentionally retain:

complete card numbers;
CVV/CVC numbers;
card PINs; or
internet banking passwords

except where lawfully permitted and strictly necessary through appropriately compliant systems.

4. How We Collect Personal Data?

Personal Data may be collected:

A. Directly from you

For example when you:

register;
log in;
update your profile;
save an offer;
contact customer support;
raise a cashback claim;
submit a complaint;
participate in a promotion; or
give consent for communications.

B. Automatically

Information may be collected through:

cookies;
server logs;
tracking URLs;
session technologies;
pixels;
analytics technologies; and
similar mechanisms.

C. From merchants and affiliate partners

We may receive transaction and attribution information from:

merchants;
affiliate networks;
advertising partners;
cashback tracking partners; and
technology service providers.

5. Purposes for Which We Process Personal Data

We may process Personal Data for one or more of the following lawful purposes:

creating and maintaining your account;

authenticating your identity and enabling secure login;

displaying deals, coupons and offers;

tracking affiliate referrals;

determining whether a transaction qualifies for cashback;

validating and processing cashback claims;

preventing duplicate, fraudulent or manipulated cashback claims;

maintaining your wishlist and preferences;

responding to queries, complaints and grievances;

sending important service communications;

sending promotional communications where you have provided appropriate consent;

improving Platform functionality and performance;

conducting analytics and understanding Platform usage;

detecting fraud, security incidents, unauthorised access or misuse;

maintaining appropriate audit and security logs;

protecting our legal rights and enforcing our Terms and Conditions;

complying with applicable laws, regulatory requirements, lawful governmental requests, court orders and legal proceedings; and

carrying out any other purpose for which you have been provided appropriate notice and, where required, given consent.

6. Consent and Lawful Processing

ShopKaroSaveKaro will seek consent for the processing of Personal Data where consent is required under applicable law. Such consent will be free, specific, informed, unconditional, and unambiguous, and provided through a clear affirmative action. We will endeavour to collect and process only such Personal Data as is reasonably necessary for the specific purpose for which it is collected.

Consent will not be required where Personal Data may be processed under a lawful basis recognised by applicable law, including where processing is permitted as a legitimate use under the Digital Personal Data Protection Act, 2023 or otherwise authorised under applicable data-protection legislation. Consent for marketing or promotional communications will be obtained separately from any consent necessary to provide or operate the ShopKaroSaveKaro Platform, where required by applicable law.

7. Withdrawal of Consent

If our processing is based upon your consent, you may withdraw such consent using the means provided by us. Withdrawal should be reasonably as easy as giving consent.

Withdrawal of consent:

does not affect processing lawfully undertaken before withdrawal; and
may affect our ability to provide a feature that necessarily requires that Personal Data.

For example, deletion of an account may prevent us from offering personalised cashback tracking associated with that account.

We may nevertheless retain information where retention is required by applicable law, necessary for existing transactions, fraud prevention, dispute resolution or establishment, exercise or defence of legal claims.

8. Affiliate Links & Cashback Tracking

Affiliate tracking is an essential part of ShopKaroSaveKaro’s business model. When you click “Shop Now”, “Grab Offer”, “Get Deal”, or another similar link, a tracking identifier may be created or transmitted. The affiliate tracking chain may involve:

ShopKaroSaveKaro → Affiliate/Tracking Network → Merchant Website

Information transmitted or generated during this process may include:

referral source;
campaign ID;
click ID;
ShopKaroSaveKaro user identifier;
timestamp;
device/browser information;
merchant;
transaction reference;
purchase value;
commission; and
confirmation, cancellation or return status.

This information enables us and our affiliate partners to determine whether a purchase originated through ShopKaroSaveKaro and whether cashback is payable.

Affiliate networks and merchants may separately process your information in accordance with their respective privacy policies.

9. Affiliate Disclosure

Certain links appearing on ShopKaroSaveKaro are affiliate links. This means that ShopKaroSaveKaro may earn a commission or referral fee where a user clicks a qualifying link and subsequently completes an eligible transaction. The existence of an affiliate relationship does not ordinarily increase the price payable by the user unless expressly disclosed otherwise. Availability, pricing, discount, product quality, warranties, delivery, cancellation, refunds and merchant services remain subject to the merchant’s applicable terms.

10. Cookies and Similar Technologies

ShopKaroSaveKaro may use cookies and similar technologies to provide essential Platform functions, remember user preferences, analyse website performance, understand user journeys, and improve the overall user experience. Affiliate and attribution cookies may be used to identify whether you accessed an offer through ShopKaroSaveKaro, determine the relevant campaign, and attribute eligible transactions for cashback or commission purposes. Where applicable, advertising and marketing technologies may help measure promotional activities or display relevant offers. Where required by applicable law, non-essential cookies will be activated only after obtaining appropriate consent. Users may manage available cookie preferences through the Cookie Preference Centre.

11. Third-Party Websites and Merchants

ShopKaroSaveKaro may contain links, offers, coupons, or promotions that direct you to third-party websites, including merchant and partner websites. Once you leave the ShopKaroSaveKaro Platform and access such third-party websites, those parties may independently collect, use, store, or process your Personal Data in accordance with their own privacy practices.

ShopKaroSaveKaro does not control or determine the privacy practices, policies, security measures, or data-handling practices of independent merchants or third-party websites. We therefore recommend that you carefully review the applicable merchant’s privacy policy, terms and conditions, and other relevant policies before providing any Personal Data or completing a purchase through a third-party website.

12. Sharing of Personal Data

ShopKaroSaveKaro may share Personal Data with third parties where reasonably necessary for operating the Platform, providing services, processing transactions, or fulfilling legitimate business and legal purposes. This may include sharing information with affiliate networks and merchants for referral attribution, transaction tracking, cashback verification, fraud investigation, and dispute resolution. We may also share Personal Data with technology and hosting providers that support website hosting, cloud infrastructure, databases, email services, cybersecurity, analytics, communications, customer support, and related technology services.

Where reasonably necessary, Personal Data may be shared with authorized professional advisers, including lawyers, auditors, accountants, consultants, and other advisers. We may disclose Personal Data to government authorities, regulators, or law-enforcement agencies where required or authorized under applicable law, court order, governmental direction, or lawful regulatory process. Personal Data may also be transferred as part of a merger, acquisition, restructuring, financing, sale of business, transfer of undertaking, or similar corporate transaction, subject to applicable law and appropriate safeguards.

13. We Do Not Sell Personal Data

We do not intend to sell or rent Personal Data to unrelated third parties merely for monetary consideration. Sharing Personal Data with an affiliate network for transaction attribution, or with a service provider for providing our Platform, does not by itself mean that Personal Data has been sold.

14. Promotional Communications

Subject to applicable law and your communication preferences, ShopKaroSaveKaro may send you deal alerts, coupon notifications, cashback updates, promotional emails, SMS messages, app notifications, and other similar communications relating to our Platform, offers, and services. Where consent is required by applicable law, we will obtain the appropriate consent before sending marketing or promotional communications. You may withdraw your marketing consent or unsubscribe at any time by using the method provided in the relevant communication. However, withdrawing marketing consent will not affect essential service communications. We may continue to send non-promotional communications, including security alerts, password-reset messages, cashback status updates, responses to complaints or requests, and important account-related notices where necessary.

15. Children’s Personal Data

The Platform is intended primarily for persons who are legally capable of entering into transactions with merchants. For purposes of the DPDP framework, a child generally means an individual who has not completed eighteen years of age, subject to applicable law and notified exemptions. We do not knowingly intend to process children’s Personal Data for behavioural tracking, profiling or targeted advertising in a manner prohibited by applicable law. ShopKaroSaveKaro will process children’s Personal Data in accordance with applicable law and will implement appropriate safeguards where such processing is permitted or required. If you believe a child has provided Personal Data contrary to this Policy, please contact our Privacy/Grievance Officer.

16. Data Accuracy

ShopKaroSaveKaro shall endeavor to use Personal Data, which is accurate, complete, and consistent with the purpose at hand for any decision affecting you made by ShopKaroSaveKaro or disclosed to another Data Fiduciary as per the applicable law. You bear the responsibility of providing the correct and up-to-date details and should regularly update your account information when the need arises. If you think any Personal Data of yours, which is kept by ShopKaroSaveKaro, is inaccurate, incomplete, or outdated, you can reach out to us through the contact information in this Privacy Policy and ask for the correction as per the law.

17. Data Retention

ShopKaroSaveKaro will not retain Personal Data indefinitely merely because it has been collected. Personal Data will ordinarily be retained only for as long as necessary to keep your account active, fulfil the relevant purpose, process or validate pending cashback, prevent fraud, resolve disputes, meet accounting, taxation, audit or regulatory requirements, support legal proceedings, or comply with applicable law. Certain transaction, traffic, security, and processing logs may also be retained for statutory, regulatory, or cybersecurity purposes for the applicable legally prescribed period. Once Personal Data is no longer required, ShopKaroSaveKaro will take reasonable steps to securely erase, anonymize, or otherwise dispose of such information, subject to applicable legal retention requirements.

18. Account Deletion

Registered users may request closure of their ShopKaroSaveKaro account, where this functionality is available. Upon account deletion, access to the account may cease, and Personal Data that is no longer required for any lawful purpose may be erased or anonymized. Any pending cashback may be affected or become unavailable in accordance with the applicable cashback terms and conditions. ShopKaroSaveKaro may retain certain information where required by applicable law or where reasonably necessary for fraud prevention, security, legal claims, dispute resolution, or the completion or verification of unresolved transactions.

19. Security of Personal Data

ShopKaroSaveKaro intends to implement reasonable technical and organisational safeguards to protect Personal Data against unauthorized access, misuse, loss, alteration, disclosure, or destruction. Depending on the nature and risks involved, these measures may include encryption, secure transmission protocols, access controls, authentication, role-based permissions, server security, vulnerability management, malware protection, security monitoring, system logs, backups, recovery arrangements, and incident-response procedures. Access to Personal Data will be limited to authorized personnel and service providers who have a legitimate need to access it. However, no online service can guarantee absolute security. Users should keep their login credentials confidential and promptly report suspected unauthorised access to ShopKaroSaveKaro.

20. Personal Data Breaches

If ShopKaroSaveKaro becomes aware of a Personal Data breach, we will take reasonable steps to contain and investigate the incident, identify the Personal Data and individuals potentially affected, mitigate potential harm, secure affected systems, and implement appropriate corrective measures.

Where required under applicable law, we will also notify affected individuals and the competent authority or Data Protection Board within the timelines and in the manner prescribed by applicable law. We may also take additional measures that are reasonably necessary to prevent or reduce the likelihood of similar incidents occurring in the future.

21. Cross-Border Processing

Certain hosting, cloud, analytics, affiliate, technology or merchant partners may operate outside India. Accordingly, Personal Data may be processed outside India where permitted by applicable law. Any such transfer will be subject to restrictions, safeguards or directions imposed by the Government of India or other applicable law from time to time.

22. Your Data-Protection Rights

Subject to the DPDP Act, the DPDP Rules becoming applicable to the relevant processing, and other applicable law, you may have rights including:

A. Right to Access Information

You may request information about Personal Data being processed and relevant processing activities.

B. Right to Correction

You may request correction of inaccurate or misleading Personal Data.

C. Right to Completion

You may request completion of incomplete Personal Data.

D. Right to Update

You may request updating of your Personal Data.

E. Right to Erasure

You may request erasure of Personal Data where continued retention is not required for the specified purpose or by applicable law.

F. Right to Withdraw Consent

Where processing is based on consent, you may withdraw it.

G. Right to Grievance Redressal

You may raise concerns concerning the processing of Personal Data with us.

H. Right to Nominate

Where applicable under law, you may nominate another individual to exercise your data-protection rights in the event of your death or incapacity. These rights may be subject to applicable statutory limitations and verification requirements.

23. Exercising Your Rights

You may submit a data-protection request through the contact details made available on the ShopKaroSaveKaro Platform or through any dedicated Privacy, My Data, or Delete Account functionality provided on the Platform. To process your request securely, ShopKaroSaveKaro may ask for reasonable information necessary to verify your identity, account details, registered email address or mobile number, or your authority to submit the request on behalf of another person. We will take reasonable steps to ensure that any verification information requested is proportionate to the nature of the request and is used only for the purpose of verifying and processing your request.

24. Data Protection Board of India

Where the Digital Personal Data Protection Act and corresponding provisions apply, an eligible Data Principal may approach the Data Protection Board of India in accordance with the procedure prescribed under applicable law after exhausting the grievance-redressal mechanism available with ShopKaroSaveKaro where required. Details concerning the Board and applicable complaint procedures should be accessed through official Government channels.

25. Service Providers & Data Processors

ShopKaroSaveKaro may engage third-party service providers and Data Processors to process Personal Data on our behalf for legitimate business and operational purposes. We will endeavour to select appropriate service providers, limit their processing of Personal Data to authorized purposes, and require suitable confidentiality and security obligations.

We will also take reasonable steps to restrict unauthorised access or disclosure of Personal Data and require service providers to appropriately handle, return, delete, or otherwise dispose of Personal Data following termination of the relevant services, subject to applicable law and contractual requirements.

26. Fraud Prevention

We may use information to detect or investigate:

duplicate accounts;
fake transactions;
artificial clicks;
affiliate manipulation;
cashback abuse;
fraudulent claims;
unauthorised account access;
automated/bot activity; and
other misuse of the Platform.

Where reasonably necessary, suspicious accounts or cashback transactions may be temporarily restricted pending investigation.

27. Data Minimization

We will endeavour to process only such Personal Data as is reasonably necessary for the specified purpose. Personal Data should not be collected merely because a technical facility exists to collect it. Where a profile field is optional and unnecessary to provide a particular service, it should be identified as optional.

28. Changes to this Privacy Policy

ShopKaroSaveKaro may update this Privacy Policy from time to time to reflect changes in our services, affiliate arrangements, technology, applicable laws, regulatory requirements, or our Personal Data processing practices. Any revised version will be published on the ShopKaroSaveKaro Platform and will include an updated “Last Updated” date.

If any material change affects how we process your Personal Data or requires fresh consent under applicable law, ShopKaroSaveKaro will provide appropriate notice and obtain consent where legally required. We encourage you to review this Privacy Policy periodically to remain informed about how your Personal Data is handled.

29. Language

This Privacy Policy may be made available in English and in such Indian languages as may be supported by the Platform or required under applicable law. Where required, users will be provided an appropriate option to access privacy notices or consent requests in a language permitted under applicable law.

30. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any matters relating to this Privacy Policy, including its interpretation, implementation, or enforcement, shall be subject to the applicable laws and legal framework in force in India. Nothing in this provision shall limit, exclude, or restrict any statutory, legal, or consumer rights available to you as a Data Principal or consumer under applicable law.

31. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the way ShopKaroSaveKaro handles Personal Data, you may contact us through the contact details provided on the ShopKaroSaveKaro Platform. We will endeavour to review and respond to your communication within a reasonable period and in accordance with applicable law.

CONSENT ACKNOWLEDGEMENT

If consent is relied upon for a particular processing activity, the Platform should obtain such consent through a separate clear affirmative action rather than treating mere browsing of the website as blanket consent to all Personal Data processing. Users should be able to review and manage relevant consent choices through their account or privacy settings.